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Vertiv / KVM systems

Avocent CFP185KMM Equipment information & support

The Vertiv Avocent CFP185KMM is a 1U integrated rackmount LCD KVM console drawer featuring an 18.5-inch widescreen LED display, precision touchpad, and modular rear bay supporting direct integrated CAT5 KVM switches.

Equipment information

Brand
Vertiv
Equipment model
Avocent CFP185KMM
Equipment type
KVM systems
Controller / software version
Confirm against the installed equipment
View full product specifications
Vertiv Avocent CFP185KMM 18.5-Inch Rackmount LCD KVM Console (1U Integrated Drawer) - Official Front View

Information below comes from the current product catalogue. Confirm the controller, software version and configuration of the installed equipment separately.

Max Display Resolution
1366x768 / 1920x1080
Operating Power Ingestion
100V - 240V AC (50/60Hz Wide Range)
Keyboard & Touchpad Module
Slim Keyboard (NumPad) + Touchpad
Chassis Form Factor
CFP/CFP2 Hot-Pluggable Interface
Screen Specification
CFP/CFP2 Hot-Pluggable Interface
Integrated KVM Switch Bay
8/16-Port Integrated KVM Module

Alarms & troubleshooting

RAIL_LOCK_ALARM / AJAR
Console drawer slide friction high, retention latch unseated
Mounting rails misaligned, slide bearings unlubricated, or cable arm pinched
1. Verify rack post mounting screws are level with a spirit level;\n2. Inspect rear folding cable management arm to ensure cables are not pinched;\n3. Apply industrial dry silicone lubricant along slide rail ball channels;\n4. Push drawer fully into rack until retention latches click securely.
DISPLAY_SLEEP_TIMEOUT
LCD screen blank, backlight off, keyboard LEDs active
Energy-saving auto-sleep timer elapsed, or host video sync lost
1. Touch the touchpad or press any key to wake the LCD backlight;\n2. Confirm the managed server has not entered OS sleep mode;\n3. Verify VGA/DVI input cable thumb-screws are firmly seated;\n4. Adjust or disable LCD auto-sleep timeout in the OSD display menu.
KEYBOARD_TOUCHPAD_FAIL
Keyboard lock indicators unlit, cursor fails to track
Console USB cable disconnected from host, or host USB driver hung
1. Verify USB-B cable connection between console rear and host server;\n2. Plug a mouse into the front pass-through port to test console USB;\n3. Rescan USB root hubs in the host OS Device Manager;\n4. Replace with a high-shielding USB 2.0 Type-A to Type-B data cable.

Access Complete Maintenance & Full Alarm Troubleshooting Manual

This page lists high-frequency critical alarm codes commonly encountered in field maintenance. Comprehensive manufacturer troubleshooting matrices, board-level repair guides, detailed electrical schematics, and firmware commissioning manuals are delivered alongside equipment upon formal project procurement, accompanied by dedicated FAE technical support.

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