Tel+86 17621197907Serving 56+ countries
RICEWIND

Vertiv / KVM systems

Avocent LRA185KMM Equipment information & support

The Vertiv Avocent LRA185KMM is a 1U rackmount LCD KVM console drawer featuring an 18.5-inch 16:9 LED-backlit widescreen display, full-size keyboard with numeric keypad, and integrated touchpad, designed for seamless local server access.

Equipment information

Brand
Vertiv
Equipment model
Avocent LRA185KMM
Equipment type
KVM systems
Controller / software version
Confirm against the installed equipment
View full product specifications
Vertiv Avocent LRA185KMM 18.5-Inch Rackmount LCD KVM Console (1U Clamshell Widescreen Drawer) - Rear Backplane & Terminals View

Information below comes from the current product catalogue. Confirm the controller, software version and configuration of the installed equipment separately.

Native Screen Resolution
1920x1080 Full HD Resolution
Keyboard & Touchpad Module
Full-Size Keyboard (NumPad) + Touchpad
Front Pass-Through USB
2x Front USB Type-A Pass-Through
Video Input Compatibility
VGA / DVI Dual Video Input
Screen Size & Aspect Ratio
19-Inch Rackmount
Chassis Form Factor
19-Inch Rackmount

Alarms & troubleshooting

RAIL_LOCK_ALARM / AJAR
Console drawer slide friction high, retention latch unseated
Mounting rails misaligned, slide bearings unlubricated, or cable arm pinched
1. Verify rack post mounting screws are level with a spirit level;\n2. Inspect rear folding cable management arm to ensure cables are not pinched;\n3. Apply industrial dry silicone lubricant along slide rail ball channels;\n4. Push drawer fully into rack until retention latches click securely.
DISPLAY_SLEEP_TIMEOUT
LCD screen blank, backlight off, keyboard LEDs active
Energy-saving auto-sleep timer elapsed, or host video sync lost
1. Touch the touchpad or press any key to wake the LCD backlight;\n2. Confirm the managed server has not entered OS sleep mode;\n3. Verify VGA/DVI input cable thumb-screws are firmly seated;\n4. Adjust or disable LCD auto-sleep timeout in the OSD display menu.
KEYBOARD_TOUCHPAD_FAIL
Keyboard lock indicators unlit, cursor fails to track
Console USB cable disconnected from host, or host USB driver hung
1. Verify USB-B cable connection between console rear and host server;\n2. Plug a mouse into the front pass-through port to test console USB;\n3. Rescan USB root hubs in the host OS Device Manager;\n4. Replace with a high-shielding USB 2.0 Type-A to Type-B data cable.

Access Complete Maintenance & Full Alarm Troubleshooting Manual

This page lists high-frequency critical alarm codes commonly encountered in field maintenance. Comprehensive manufacturer troubleshooting matrices, board-level repair guides, detailed electrical schematics, and firmware commissioning manuals are delivered alongside equipment upon formal project procurement, accompanied by dedicated FAE technical support.

Contact Account Manager for Full Manual

Share on-site information

  1. 01

    Identify the exact model

    Record the nameplate, system model and controller or module model.

  2. 02

    Keep the alarm details

    Record the full alarm text, indicator colour, timing and whether it persists.

  3. 03

    Describe recent changes

    Note recent replacements, software updates or configuration changes.

Record information visible in the existing interface. Electrical measurements, disassembly and replacement should follow the applicable manufacturer's manual and be performed by qualified personnel.

Your model and these details will be added to the enquiry form for you to review before sending.

Related technical articles

Browse the technical guides or send a question about this model.

View all articles

Need a replacement module or supporting equipment?

Confirm the full model, system configuration and compatibility requirements before enquiring about suitable products.

Ask about suitable products

Have a model and an on-site issue?

Share the exact model, alarm text and observed symptoms to help identify relevant information and compatibility requirements.

Request technical support