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Avocent UMG 6000 Equipment information & support

The Vertiv Avocent UMG 6000 is an enterprise 1U Universal Management Gateway featuring 40 multi-functional target ports consolidating digital KVM, serial console, and service processor (IPMI/iLO/iDRAC) access, backed by dual GbE, dual SFP, and dual redundant AC power.

Equipment information

Brand
Vertiv
Equipment model
Avocent UMG 6000
Equipment type
KVM systems
Controller / software version
Confirm against the installed equipment
View full product specifications
Vertiv Avocent UMG 6000 Universal Management Gateway (40-Port KVM/Serial/IPMI Dual AC Dual SFP 1U) - Official Front View

Information below comes from the current product catalogue. Confirm the controller, software version and configuration of the installed equipment separately.

Multi-Functional Target Ports
40x RJ45 (Auto-Sensing KVM/Serial/IPMI)
Network Interfaces
2x GbE RJ45 + 2x SFP Cages + 4x Mgmt Ports
Power Redundancy Architecture
1+1 Dual Redundant AC Supplies (Dual C14)
Local User Console Ports
1x VGA + 4x USB-A + 1x Setup Port
Environmental Sensor Ports
Sensor Block (Temp/Humidity/Relays)
Chassis Form Factor
19-Inch Rackmount

Alarms & troubleshooting

SERIAL_SESSION_OVERFLOW
Front STATUS LED flashing, system buffer utilization reached 95%
Excessive concurrent debug logging from managed switches or serial loopback storm
1. Log into Web/SSH console and inspect active serial sessions and port throughput;\n2. Adjust baud rate or suppress redundant debug output on high-volume switches;\n3. Terminate stale sessions and optimize circular buffer size;\n4. Enable hardware flow control (RTS/CTS) to eliminate packet drops.
PSU_INPUT_FAIL / P2_LOSS
Panel P2 LED unlit, system buzzer beeps every 5 seconds
Secondary AC input feed lost, upstream PDU breaker tripped, or AC cord loose
1. Verify console server operates uninterrupted on P1 primary supply;\n2. Inspect P2 power cable retention clip and measure PDU receptacle voltage;\n3. Resolve electrical upstream fault and reseat AC power cord firmly;\n4. Confirm P2 Green LED illuminates solid and clear alarm in EMS.
SECURITY_AUTH_LOCKOUT
Front STATUS Amber LED rapid flash, brute-force defense triggered
Consecutive failed login attempts exceeded threshold, or AAA server timeout
1. Connect via direct local serial console port with root credentials;\n2. Verify network reachability to RADIUS/TACACS+ servers and shared secrets;\n3. Review auth audit log to isolate client IP address triggering lockouts;\n4. Clear temporary IP blacklist and reset authentication lock timer.

Access Complete Maintenance & Full Alarm Troubleshooting Manual

This page lists high-frequency critical alarm codes commonly encountered in field maintenance. Comprehensive manufacturer troubleshooting matrices, board-level repair guides, detailed electrical schematics, and firmware commissioning manuals are delivered alongside equipment upon formal project procurement, accompanied by dedicated FAE technical support.

Contact Account Manager for Full Manual

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